Terms of Service

Last updated: June 28, 2026

By accessing or purchasing from lightcove.co, you agree to the following terms.

Products & Pricing

All prices are listed in Canadian Dollars (CAD) unless otherwise noted. Prices are subject to change without notice. We reserve the right to limit quantities or refuse any order.

Orders & Payment

When you place an order, you agree to provide accurate and complete information. We accept major credit cards, Apple Pay, Google Pay, and Shop Pay via Shopify Payments. Your payment is processed securely at checkout.

Shipping

Please refer to our Shipping Policy page for delivery timeframes and policies. We are not responsible for delays caused by carriers, customs, or weather.

Returns & Refunds

We accept returns within 30 days of delivery. Items must be unused and in original packaging. Customer covers return shipping. See our Refund Policy page for full details.

Product Descriptions

Every effort is made to display products accurately. However, colours and dimensions may vary slightly due to screen settings and manufacturing variations. Product photos are representative.

Intellectual Property

All content on lightcove.co — including text, images, logos, and design — is owned by LightCove and protected by intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

Limitation of Liability

LightCove is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the amount you paid for the product in question.

Governing Law

These terms are governed by the laws of the Province of Ontario, Canada.

Changes

We reserve the right to update these terms at any time. Continued use of lightcove.co after changes constitutes acceptance.

Contact

Questions about these terms? Email hello@lightcove.co.