Shipping & Returns

Shipping

Canada

Standard Shipping (7–14 business days): $12.00 CAD. Free on orders over $75 CAD.
Express Shipping (5–8 business days): $20.00 CAD.

United States

Standard Shipping (10–18 business days): $7.90 USD. Free on orders over $75 USD.
Express Shipping (7–12 business days): $34.90 USD.

Processing time: 1–3 business days. You will receive a tracking number by email once your order ships.

Returns

We accept returns within 30 days of delivery for a full refund. Items must be unused and in original packaging. Customer pays return shipping.

To start a return, email hello@lightcove.co with your order number.

Damaged items: Email us with photos within 48 hours — we'll send a free replacement, no return needed.